Faqs

FAQs

Simple Billing Faqs

PROGRESS

How do I track my progress?

You will receive regular updates on your project status, and you can also check in via live chat for real-time progress updates.

Do you provide a Non-Disclosure Agreement (NDA)?

No, I do not provide NDAs. However, all client information and project details are handled with strict confidentiality and will never be shared with third parties.

How many revisions do I get?

I offer up to two free revisions to ensure satisfaction. Additional revisions may incur a small fee, depending on the scope of changes.

SUPPORT & REFUND

How can I cancel or modify my project?

Cancellations or modifications must be requested before the project has started. Once work has begun, partial refunds may apply based on progress.

How long does support last after delivery?

I provide support for 48 hours after project delivery for minor adjustments and clarifications. Additional support may be available upon request.

What file formats will I receive?

You will receive your work in commonly used formats such as Word (.docx), PDF, PowerPoint (.pptx), and Excel (.xlsx), depending on the type of project.

How long for support service?

I provide support for 48 hours after project delivery for minor adjustments and clarifications. Additional support may be available upon request.

PAYMENT

What payment methods are accepted?

I accept PayPal, Apple Pay, and major credit/debit cards. Payments must be made in full before work begins.

Can I make a deposit instead of full payment?

For entire course assistance and large projects, payment plans may be available upon request. Contact me to discuss flexible options.

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